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FAQ

Can I use my cell phone at the Gym?

Cell phone use is strictly prohibited in the locker rooms for any use(photos, video, text, talk etc.). Cell phone use on the fitness floor is asked to be kept to use for, music with headphones, to look at a workout you are following, texting, emails, etc. Talking on the phone, taking photos, including selfies, or video recording is prohibited as this may affect others around you. 

 

 

Does your pool allow for underwater extended breath holding?

For your safety, Voluntary Hyperventilating and Extended breath-holding is prohibited at Adirondack Health Medical Fitness Center's pool. The practice of voluntarily hyperventilating (taking a series of deep breaths in rapid succession and forcefully exhaling) followed by underwater swimming or holding your breath for extended periods of time is dangerous and has led to deaths. When you hyperventilate, you lower the percentage of carbon dioxide in the air that always remains in your lungs. The carbon dioxide in the bloodstream is what triggers that part of the brain that controls breathing to initiate taking a breath. By decreasing the available carbon dioxide, you can remain underwater because you delay the point at which the brain signals the need to take a breath. When the oxygen level in the blood runs low before the carbon dioxide level rises to the point that triggers the breathing reflex, the swimmer loses consciousness. The swimmer never actually feels as though a breath is needed. When this happens, it is very difficult for a lifeguard to notice any signs of distress before it is too late. Swimmers who practice prolonged underwater breath-holding are at risk for Shallow Water Blackout (SWB). SWB results from insufficient carbon dioxide to activate the body’s natural impulse to breathe. Victims of hyperventilation and SWB are often skilled swimmers. Victims can also be children and others who participate in ‘hold your breath’ games. Lifeguards and other supervisory staff at our facility are on alert for this safety hazard and will discourage this behavior. 
 

Are you taking new members?

Yes! We are always welcoming new members. Call 518-523-8521 to book a tour.​

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What is the age policy?​

Members must be 16 years of age or older to use the facility alone. Children between the ages of 16 & 17 may use the facility alone, but must have a parent sign their contract. Children the age of 12 and under are not permitted to use the facility at any time, with or without an adult unless otherwise given permission by means of a specific program, such as Family Swim, Kids Swim Lessons, or Child Yoga. Children 13 to 15 years of age may be on a family membership and must be accompanied by an adult at all times when in the facility, the legal guardian needs to be with the child at all times and may not let children use different locations of the facility without their supervision. 

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Are you taking day passes?​

Yes, at this time we are accepting 30 or 90-day passes, member guest passes, and walk-in day passes.​

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What are your hours?

We are open Monday - Friday 6 a.m. - 7 p.m. and Saturday - Sunday 8 a.m. - 4 p.m.

 

Are the locker rooms open?

Yes! Locker rooms are open, we continue to recommend that members practice social distancing to keep each other safe during cold and flu season. Showers are available for use and members are required to wipe all touched surfaces after use. Day-use lockers are also available and you may rent one to keep your belongings in. 

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Can I change at the facility?​

Yes, we have a men's and a women's locker room that you may use. You can also rent a locker and leave your belongings secured, or you can leave your bag in the hallway. ​

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What COVID-19 Policies still apply?​

We ask our members to stay home if they are not feeling well; to self-screen before coming to the facility. Members are to wipe equipment before and after use. Members no longer have to wear a mask while working out or in the pool; but we recommend wearing one if you are immune compromised, of an elderly age, or have recently had COVID-19 or knowingly have been exposed. Keeping each other safe is our membership priority and everyone works together to do this. 

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Do you have a capacity limit?

With the new CDC guidelines, we no longer have a capacity limit. However, our busier times are 9 a.m. and 5 p.m. and you might wish to avoid those times to remain more socially distanced. 

 

What do I do if I still don't feel comfortable returning?​

Reach out to our front desk at 518.523.8521, they always find solutions to every concern. 

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Do you have air filtration?​

Yes, our entire building is equipped with the highest quality, hospital-grade air filtration system. ​

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When can we work out without masks?

Masks are no longer required at the facility. Members may choose to wear a mask or not. We recommend masks be worn for those who are immune compromised, elderly, or have recently had COVID-19 or knowingly have been exposed. 

 

Will there be outdoor group fitness classes?

Yes! Outdoor group fitness classes start as soon as the nice weather arrives (likely with our Summer Group Fitness Schedule that launches each June). Certain classes are weather-dependent and will be automatically canceled due to rain (Spin and Zumba).

 

Where do I go for an outdoor group fitness?​

Remove your outdoor shoes at the front desk and meet your instructor at the back of the turf on the main fitness floor with clean gym shoes. â€‹

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What are the swim policies?

  • ​First-come-first-serve​

  • Swimmers shower before entering the pool 

  • Swimmers may wait on the pool deck for a lane to free 

  • The open swim lanes are available to swim in for as little or as long as you would like

  • Multiple members may swim in one lane at a time. 

  • A swim cap must always be worn. 

 

How far in advance can I sign up for a class?

Registration auto-opens 14 days before a scheduled class.

 

How do I sign up for a class or program?​

Log into your member portal (link found at the top right corner of the main page) or contact the front desk at 518.523.8521.

 

What does membership include?​

  • Use of the entire facility including the pool

  • Locker rentals for an extra fee

  • Towel service

  • Showers and shower supplies 

  • Saline lap pool 

  • Free group fitness classes 

  • Member rates on a special program 

  • Member rates on fitness coaching 

  • One yearly fitness consultation ​

  • One free machine orientation

  • Filtered water

  • The most helpful and friendly staff!

  • Being a part of something truly special

  • State-of-the-art equipment

  • Cable television on most cardio equipment

  • Free Wifi

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Do you have virtual group fitness?

Yes! Most of our classes are streamed virtually.

 

Can I wear my outdoor shoes in the gym?

No! Outdoor shoes will ruin the equipment. Please wear dirt-free indoor shoes only on the main fitness floor and group fitness studio.

 

Where do I meet my fitness coach?​

You and your coach may discuss this, in general, you will meet your coach out on the fitness floor.

 

What services do you offer?

  • Dietary Counseling ​​

  • Body Stat Testing

  • Lipid Screening 

  • Lactate Threshold Testing 

  • Mobility Assessments

  • Fall Prevention Screens

  • One-On-One Fitness Coaching

  • Water Fitness Coaching 

  • Program Builds

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Can I put my membership on freeze?

​Yes! You may put your membership on freeze for up to 6 months every year. You must notify the front desk by the 20 of the month to freeze your membership to avoid paying for the following month. 

 

What if I want to cancel my membership before I finish my contract?

We understand things happen and sometimes you can't fulfill your intended 12-month term. You may cancel free of charge with documentation due to moving away or medical reasons. Or - you may choose to pay 50% of your remaining dues to end. your contract early.

 

When do I get billed for membership?​

On the first of every month. Our billing company is ABC Financial. If payment doesn't go through you will receive notice from this company, not us. 

 

I see a service charge with my monthly dues, what is that?

If billing is declined for any reason, you will be charged a service fee. These fees are removable if you contact the front desk and resolve the issue promptly. 

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